This has been an interesting period in my life. My wife and
I recently moved our youngest son out of the house into his dorm, so that he
could begin his college experience. It was a really incredible day, seeing his
excitement and watching him and all the other kids in the dorm move in. Yes, we
were busy setting up the room and getting all of his stuff tucked away. Yet,
while all this was occurring kids were wandering the halls beginning to meet
each other. The excitement was visible, everywhere!
Over the last couple of weeks, he has made it a mission to
visit each of the floors in his dorm, using a Frisbee to start up conversations
and get to know the people he now lives with. He has wandered into other dorms
in an effort to get introduced to more people and build his social network. He
and his friends have introduced themselves to people tailgating the football
games and expanded their social circles. He seems to be on a mission to get to know
as many people as he possibly can – yes, he thrives on social experiences.
Looking back at my own experience as I made the transition
from home to college, I remember the fear, the excitement and the fun of
leaving home, meeting new people and having new experiences. It got me thinking
about how change is viewed in the office, let’s just say it is not necessarily
a positive within our teams.
Let me walk thru a recent experience – over the last year we
have been introducing the use of Kanbans as a tool to visualize enterprise
project activity across the organization and within my teams using team stand-ups
to talk thru the tactical daily promises. Our daily stand-up meetings are
focused on simple communication – what did you promise yesterday/did you
deliver, what roadblocks are you encountering and who needs to jump in to help
remove the roadblocks and what are you promising for tomorrow. Can we move the
card on the Kanban? Yes, we are crawling before we walk, walking before we run
and running before we try and leap. These are things that many folks within the
organization and within my teams have advocated over the last several years.
We are not fully Agile, not sure if we will ever get there,
but we are trying to use some of the tactics within projects where it makes
sense for us.
What I find interesting is the pushback we have received
along the way. I was expecting some of this, but was surprised when some of the
very people promoting Agile techniques began to resist the actual
implementation of some of these techniques. Some of it came down to – well if
you aren’t going to implement and adhere to the entire Agile principles, than
how do you expect me to get onboard. Other times it came down to, well I’m not
really comfortable trying this in-front of other people.
I get it, we hate change. But when did that shift occur?
Again, I look back to my sons as they grew up. They constantly were
experiencing change, each year asking to take on new responsibilities. Tackling
new topics at school, meeting new teachers, being a part of school sports,
taking on roles within the student council. Outside of school, trying various
sports when they were younger and then adjusting to changes as they progressed
with their athletic talents. Sometimes taking on leadership roles, other times
acting in support roles. They grasped for these opportunities, not expecting
failure and looking for the next challenge.
Yet, somewhere in our path to adulthood, we start to resist
change. We like the stability of knowing what it is we are doing, what comes
next and who does what. The funny thing is we talk about change, until it
happens to us.
Ultimately, we need to be agents of change for the companies
we work for today. In the past, there were periods where businesses did not
need to worry about rapid change. That dynamic is no longer true, businesses
must continually evaluate the products and services that they are providing, the
competitive pressure of local and international competitors. If you’re not
constantly ensuring that you are serving your customers, your customers will
walk away.
I encourage you to recapture that spirit of youth where you
wanted change. Where you weren’t afraid to accept change. If our businesses are
going to succeed, we need to continually change to adjust to the needs of our
customers.
If you'd like more information on my background: LinkedIn Profile
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